Privacy Policy

Score Pilot Inc. · Effective July 31, 2026

This Privacy Policy describes how Score Pilot (“Score Pilot,” “we,” “us,” or “our”), operated by Score Pilot Inc., collects, uses, and shares information about you when you access or use our website, SAT practice platform, and native iOS app (together, the “Service”). By using the Service, you agree to the practices described in this policy.

If you are a California resident, please see the Your Privacy Rights (CCPA) section for additional disclosures.

1. Information We Collect

Account Information

When you register using an invitation code, we collect your email address, display name, and the invitation code used.

Application Information Beta Access Only

During an invite-only beta period, when you apply for access we collect the following information to evaluate access and improve the product: current grade, most recent SAT score, number of exams taken, preparation stage, weekly study time, test timeline, preparation methods, primary device, location, target score, planned test date, phone number, and WeChat ID (optional). This information is used solely to coordinate beta access and improve the platform during the testing period. It will not be used for marketing or shared with third parties beyond what is described in this policy.

Academic Performance Data

When you complete practice exams, we collect your question answers, whether each answer was correct, time spent per question, your overall scores (total, Reading & Writing, Math), and exam session metadata (section, mode, status).

Usage & Device Information

We automatically collect information about how you access the Service, including: device type (mobile, tablet, desktop), browser name and version, operating system name and version, user agent string, and language preference. The native app also sends a randomly generated, app-specific device identifier for rate limiting, security, and product-event deduplication. This identifier may be linked to your account activity, but it is not used to track you across other apps or services.

IP-Derived Location

On your first visit and each time you start an exam, we record your approximate geographic location derived from your IP address: country, region (state/province), and city. We do not collect or store your precise GPS location.

AI Interaction Metadata

Each time you use an AI-powered feature (question explanations, voice tutor, or generated teaching figures), we log metadata about the request: the AI provider and model used, token counts, response latency, status, and estimated cost. We also log the purpose of each call. These operational logs do not contain the full prompt, question image, voice audio, or full AI response. When diagnostic collection is enabled for your beta group, arguments and validation details from AI tool calls that fail our checks may be stored separately as short-lived diagnostic data, as described below. Content you choose to keep in your native-app notebook is stored as described below.

Native-App Notebook & Question Content

When you use the native app, we may store the cropped question photo, extracted question text, a short title, Quick Explanation text, whiteboard content, generated teaching figures, and whether you requested an explanation or tutor session. This notebook is stored locally on your device and, while you are signed in, synchronized to your account so it can be restored across app sessions. Generated teaching-figure image files currently remain local to the device.

Voice Session Data

When you use the voice tutor, we record session metadata: duration, live connected duration, how the session ended, a count of tool calls made, and any post-call helpfulness rating you choose to submit. Full conversation transcripts are only stored when our engineering team has enabled a debug mode on the server side; any such transcripts are automatically deleted after 30 days.

Tutor Personalization Data

In the native app, you may choose a teacher-style preset and optionally provide a custom style instruction. We store this preference with your account and send it to the AI provider with Quick Explanation and live voice tutor requests so responses can follow your requested tone, pacing, explanation format, questioning style, and feedback style. Do not include your name, school, contact details, health information, or other sensitive personal information in a custom instruction.

Authorized Score Pilot personnel may access this preference when reasonably necessary to operate, secure, support, or troubleshoot the Service. Resetting the setting replaces it with the default style and removes the custom instruction. You may also request access, correction, or deletion using the contact information below.

Bug Reports

When you submit a bug report, we collect the free-text description you provide, the question and answer context at the time of submission, and any associated AI call identifiers.

Diagnostic & Bug Analysis Data When Enabled

We may enable diagnostic tooling to help identify and resolve technical issues. When enabled, this may include system logs, request traces, app UI screenshots (limited to Score Pilot’s own interface — not your full screen, desktop, or other applications), and network request and response data. Sensitive headers (such as Authorization and cookies) are redacted before capture. This data is used solely for debugging and product improvement and is retained for up to 30 days.

During beta testing, for beta groups where native-app tutor diagnostics are enabled, we may temporarily retain the arguments and validation details of AI tool calls that failed our checks. For example, this may include a formula, explanation field, table value, diagram label or coordinate, or quiz field that the tutor attempted to use but the app rejected. This information is linked to your account and tutor session and is used solely to diagnose and improve tutor accuracy, reliability, and safety. It is not used for advertising, marketing, profiling, or model training. We do not retain voice audio, full conversation transcripts, question-image copies, or content from successful tool calls through this native-app diagnostic process. Access is limited to authorized personnel. These failed-call diagnostics are automatically deleted within 14 days.

2. How We Use Your Data

• Providing and operating the Service, including delivering AI-powered explanations and voice tutoring
• Personalizing your study experience based on your performance history and tutor-style preference
• Maintaining and improving the accuracy and reliability of the platform
• Tracking usage patterns and analytics to improve the Service (using aggregated, non-personally identifiable data where possible)
• Detecting and preventing fraud, abuse, and unauthorized access
• Complying with legal obligations and enforcing our Terms of Service
• Communicating with you about your account or the Service (we do not send marketing emails)

We do not use your data for interest-based advertising or sell your personal information to third parties.

3. Third-Party Services & Data Sharing

We share data with the following categories of third parties solely to provide the Service:

We do not sell your personal information. We do not share your data with advertisers, data brokers, or analytics companies. We do not use your data for interest-based advertising.

We may disclose personal information if required by law, legal process, or government request, or to protect the rights, safety, or property of Score Pilot, our users, or others.

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change via email or a prominent notice on the Service.

4. AI & Voice Data

Anthropic Claude

When an Anthropic-powered feature is enabled, question content, tutor-style preferences, or figure instructions may be sent to Anthropic’s API to generate explanations or teaching visuals. On the web SAT platform, explanation requests may also include your first name. Anthropic’s use of this data is governed by Anthropic’s Privacy Policy. Score Pilot does not use Anthropic API responses to train its own models.

Google Gemini

In the native app, Quick Explanation and live voice tutor requests may be processed by Google’s Gemini API. Your selected tutor style and any custom style instruction accompany those requests; Quick Explanation may also include the question image or extracted text, and live tutoring includes the question image plus streaming audio and text. The web voice tutor also uses Gemini. Score Pilot does not store your voice audio. We retain notebook content only when you save or synchronize it, along with the account preference and session metadata described above. Google’s use of this data is governed by Google’s Privacy Policy.

Tutor-style preferences are used to personalize your experience. Score Pilot does not sell them, use them for interest-based advertising, or use them to train Score Pilot models.

OpenAI

When an OpenAI-powered feature is enabled, question images or text, tutor-style preferences, streaming voice audio, or figure instructions may be sent to OpenAI’s API to provide explanations, live tutoring, or teaching visuals. OpenAI’s use of this data is governed by OpenAI’s Privacy Policy.

Google Cloud Text-to-Speech

Explanation text is sent to Google Cloud TTS to generate audio playback. This data is governed by Google’s Privacy Policy. Score Pilot does not use TTS responses to train its own models.

5. Cookies & Tracking

We use the following cookies to operate the Service:

• sp_uid — stores your user identifier; expires after 1 year. Required for the Service to function.
• invited — records that your invitation code has been verified; expires after 7 days.

We do not use third-party advertising cookies or tracking pixels. We do not fingerprint your browser for advertising purposes.

If you are a California resident and your browser broadcasts a Global Privacy Control (GPC) signal, we honor it as a request to opt out of any sale or sharing of your personal information.

6. Data Retention

Account Deletion

In the native iOS app, open Settings > Account > Delete Accountto permanently delete your account. After you confirm, we delete the account and associated active-system data, including synchronized notebook entries and question photos, tutor preferences, learning records, voice-session records, and user-linked operational and product-event logs. The app also removes that account’s locally stored notebook data from the device and signs you out. This deletion is not a temporary deactivation and does not include a 30-day recovery period.

Deletion is irreversible. Infrastructure backups maintained for security and disaster recovery may retain encrypted copies for a limited period until they are overwritten under our service providers’ backup schedules. We do not use backup copies to restore a deleted account.

7. Data Security

We implement industry-standard safeguards to protect your personal information, including: TLS encryption for all data in transit, HTTPOnly and Secure cookies, CAPTCHA and rate-limiting protections on public application endpoints, and access controls limiting who can view your data. Our database is hosted on Supabase with standard cloud security practices.

No system is completely secure. While we take reasonable measures to protect your data, we cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately at customer.service@scorepilotai.com.

8. Children’s Privacy

Score Pilot is intended for users who are 16 years of age or older. Users between the ages of 13 and 15 may use the Service only with the consent of a parent or legal guardian, who agrees to this Privacy Policy and our Terms of Service on the minor’s behalf.

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete it as required by the Children’s Online Privacy Protection Act (COPPA) or other applicable law. If you believe we have inadvertently collected such information, please contact us at customer.service@scorepilotai.com.

9. International Users

Score Pilot is operated from the United States. If you access the Service from outside the United States, your personal information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using the Service, you consent to this transfer and processing. If you do not agree, please do not use the Service.

10. Your Privacy Rights (U.S. State Law)

If you are a resident of California or another U.S. state with applicable privacy laws, you may have the following rights with respect to your personal information:

• Right to Know — You may request information about the categories and specific pieces of personal information we have collected about you, and how we have used and shared it.
• Right to Access — You may request a copy of the personal information we hold about you.
• Right to Correct — You may request that we correct inaccurate personal information we hold about you.
• Right to Delete — You may request that we delete the personal information we have collected from or about you, subject to certain legal exceptions.
• Right to Opt Out of Sale or Sharing — We do not sell your personal information and do not share it for cross-context behavioral advertising purposes. There is nothing to opt out of, but you may contact us to confirm this.
• Right to Non-Discrimination — We will not discriminate against you for exercising any of the rights described here.
• Right to Appeal — If we deny your request, you may appeal by contacting us at the address below.

How to Submit a Request

You may delete your account directly in the native iOS app at Settings > Account > Delete Account. To exercise another privacy right, or if you cannot access the app, email us at customer.service@scorepilotai.com with the subject line “Privacy Rights Request.” We will respond within 45 days. We may need to verify your identity before processing your request.

California Shine the Light

Under California Civil Code Section 1798.83 (“Shine the Light”), California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for direct marketing purposes, so there is no information to report. To submit a Shine the Light request, email us at customer.service@scorepilotai.com with “Shine the Light Request” in the subject line.

California Civil Code §1789.3

California residents may also report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by writing to 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by calling (800) 952-5210.

11. Beta & Early Release Notice

Some Score Pilot features may be offered through an invite-only beta or early release. During that period:

• Information collected through the application form is used solely to coordinate beta access and may not reflect the data we collect in future versions of the Service.
• Beta features may change or be discontinued as we develop the platform.
• Features, data practices, and this Privacy Policy are subject to change as the platform evolves.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Effective” date at the top of this policy and, where feasible, by sending an email to the address associated with your account or by posting a prominent notice within the Service. Your continued use of the Service after the effective date of the updated policy constitutes your acceptance of the changes.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: